Replied by alisa on Jul 9, 2020
1. Download the update tool Ieasy and update files from the official website(http://www.videnttech.com/support/update/
and save the applications and files in computer disk.
2. Unzip the update tool file. Follow instructions on the computer screen to install the tool and driver.
3. Double click the Ieasy desk Top icon to launch the application.
4. Click Setting and select the language you want to update.
5. Press and hold HELP key. Hold and do not release the HELP key, then connect the USB cable.
6. When the tool enters the Update Mode, the application would detect the tool automatically.
7. Tick the file to update.